Refund Policy

Last updated: October 2026.

We want you to be happy with SHAZOVIA Wellness. If it is not right for you, you can ask for a refund.

14-day refund

For Yearly and Lifetime plans, you can request a full refund within 14 days of your purchase, for any reason. This also applies to the first 14 days after a Yearly renewal.

How to ask

Email shazovia.store@gmail.com from the address you used to buy, with your order or receipt number. Our payment partner Paddle processes the refund to your original payment method. It can take 5 to 10 working days to appear, depending on your bank.

Cancelling a Yearly plan

You can cancel at any time from your billing page. You keep access until the end of the period you paid for, and you will not be charged again.

After 14 days

After 14 days we do not usually refund, except where the law gives you that right.

Paddle is the reseller and merchant of record for our paid orders. Your statutory rights are not affected.